Esperanza Lake Resort, Kozelkiskes

The hotel offers a luxurious and cozy stay with spacious rooms that include entertainment options like a Bowling Alley, table tennis, and snooker. The proximity to the kitchen ensures convenience for all guests. While the service is polite, understanding, and provides high standard service, there is room for improvement in delivering a more personalized touch with simple phrases like “thank you” or “please. ” The location, perfect for various activities such as ice skating and enjoying the beautiful lake, offers some unique experiences, but be cautious of the extremely slippery floors when wearing hotel-provided slippers. Overall, the dining experience is of good quality with a lovely view of the lake, but there could be a wider selection of food choices. The facilities cater well to both relaxation and entertainment needs, enhancing the overall stay.

The hotel is situated perfectly in the forest near the lake with an amazing view. The rooms are very cosy and luxurious, offering a separate lounge area and two wash/shower rooms. The service is top-notch, with friendly staff and a Michelin star type of restaurant. The dining experience is very enjoyable until late morning. The location's only downside is the slippery grounds with bright spotlights. Overall, a great place with some minor issues to consider.